D A V I D P A M M C Q U E L Gina the hairdresser A customer shared her story. Mrs. Fwanyil is one of her most loyal customers. For three-half years she has been a steadfast customer. But she knew two versions of Mrs Fwanyil. The first nineteen months of her visit to the salon, she was largely quiet and reserved. She was punctual in her visits, generous in her payments but just unsociable and unfriendly. Sometimes she looked troubled and then other times just normal. Even when she met other customers she was unengaging and indifferent. Then the next month she came in, Gina noticed a milder Mrs Fwanyil. She opened up, became more observant and sharing a concern for others once in a while. With time she was glowing more and more, showing a more happy person. Gina loved this new Mrs Fwanyil. In three months she was absolutely fabulous, giggling, laughing and even sometimes to tears. Gina was itchy, she wanted to know what happened. And one day, her husband